Rusty Mailbox started during the COVID-19 Pandemic in 2020 as a sticker shop on Etsy run out of my studio apartment in Boston, MA. Today, Rusty Mailbox specializes in niche t-shirts that feature repurposed and custom designs inspired by your favorite bands and other media. Rusty Mailbox is a one-man operation, I design and ship all of the orders myself.
Q: I bought this a week ago, where is my shirt?
A: Unless otherwise specified, all drops are pre-orders and will not ship until they are printed. Orders usually take 6-8 weeks AFTER their respective pre-order ends to print and ship to your front door.
Q: What shirts do you print on?
A: All shirts are screen printed on either Los Angeles Apparel 1801 & 1807 garment-dyed blanks.
Q: Are these shirts Direct To Garment or Screen Printed?
A: All shirts are hand-printed by a local Screen Printer in Salem, MA. We do not mess with DTG (Direct to Garbage) prints.
Q: USPS lost my package/ someone stole my package/ I don't like this what do I do??
Once I drop your package off at the USPS, your shirt is no longer my responsibility. I've been there and it blows, but I do not do leftovers often, so there is a slim chance that I can replace a stolen or lost item.
There are no returns or exchanges and all sales are final, with the exception of a size exchange before a pre-order closes.
Please contact me at [email protected] if you need a size exchange or just want to say hey. Oh, and use the code "FAQ" at checkout to get 10% off your order.
xoxo Rusty Mailbox 